I ‘m actually disappointed as a product in Carbonite. I bought their backup service to secure my material if I ever had pc problems. Well my system crashed and I had to purchase a PC that was new. I thought no problem, I Have been paying so it is perhaps not a complete catastrophe Carbonite to backup my documents. BOY WAS I WRONG, Carbonite can not (or won’t because of some new policy) assist with downloading your files from their site. I am able to see all my files on the Carbonite website in storage for me….just can not download. And in the head of Carbonite they’ve backed up my things but it is not up to them to assist me download my docs to a third-party software such as Ms suite. I am advised by them downloading can’t be helped with by them but will send an e-mail on how to download my docs with directions. To date the email directions have now been worthless. I eventually found some guy who restored my PC that was old and that I’m downloading my stuff directly off my PC that was aged. Thank thank heavens I was not unable to locate a technology guy that is well-defined able to resolve my PC that is aged. Meanwhile, I’m going to try and request a pro rated termination of my current membership from Carbonite so that I can purchase an external drive….it’s not as though they provide a usable service finance.yahoo.com.
The product is horrible. I’m on my second 2-yr deal (assessed shortly after I got it in regards to what it had been burning), and allow it to do its thing for 1 . 5 years. I use my pc for every thing, all day-long, and it was always either scanning or copying, therefore I decided it was functioning. Well, Apple just out of the blue wiped my drive while performing other repair work, and come to find Carbonite out had not backed up something for more than 10 10 times, and never passed specific files. In the Background Directory on Carbonite backup, anything that had ever been for 2 YEARS on my desktop is for instance, nevertheless nothing I wanted in the past 20 days. Did not backup other files that are specific and any Programs.
I actually don’t get what this service is for. It sucks. As it’ll provide you with a false awareness of security use some thing else.